Privacy Policy
Loop & Grain Publishing Ltd respects your privacy and is committed to protecting your personal data when you engage with our publication. This privacy policy outlines the categories of data we handle, why we collect it, and how your privacy rights are safeguarded.
Data Controller
Loop & Grain Publishing Ltd acts as the data controller responsible for personal information gathered through this website. You can contact our designated privacy officer via our primary contact form or by post at our registered corporate address for any questions regarding our data management practices.
Legal framework
We manage personal records in strict line with the data-protection law of your country alongside regional regulations applicable within your country. Should any wording here diverge from governing statutes, the legal texts take priority.
Data Collected
We collect personal data that you voluntarily provide when using our contact form, which includes your name, email address, and message content. Additionally, our hosting infrastructure automatically records standard server logs containing your IP address, browser type, referring URL, and access timestamps. When accepted by you, aggregated analytics cookies collect basic browsing patterns without storing direct personal identifiers.
Purposes and Legal Basis
We process your personal information exclusively to respond to inquiries, preserve the technical stability of our web servers, and analyze audience readership patterns to improve our zero-waste guides. The legal basis for processing contact submissions is our legitimate interest in communicating with our audience, while technical logs are maintained under our legitimate interest in network security. Analytics tracking relies entirely on your explicit consent.
Storage Period
We retain personal information only for the duration necessary to satisfy the specific purposes for which it was gathered. Inquiries submitted through our contact form are retained for up to twelve months after resolution to handle follow-up communication. Standard server log files are routinely overwritten after ninety days, and aggregated analytics records are deleted or anonymized in accordance with statutory retention limits.
Third-Party Services
We partner with trusted technical service providers who assist us in operating our digital publication, including cloud hosting facilities, email routing providers, and aggregate analytics platforms. These third parties act strictly as data processors under contractual obligations to handle your data confidentially, securely, and solely according to our written instructions. We do not sell or rent your personal information to marketing brokers.
Your Rights
Depending on your geographical location, data protection laws grant you specific rights concerning your personal information. These include the right to request access to the data we hold about you, request the rectification of inaccurate details, request deletion of your records, restrict processing, or withdraw consent for non-essential tracking at any moment. You can exercise these rights by submitting a formal request through our contact page.
Questions about this policy
Send an email to [email protected] or ring +1 (096) 534-9358 between Mon-Thu 10:00-18:30, Fri 10:00-16:45, Sat 09:30-13:30, break 12:00-13:00. We handle every query within one working day.
- Merchant
- Loop & Grain Publishing Ltd
- Registered address
- Carrer de Ciril Amorós 27, 46004 Valencia, Spain
- [email protected]
- Phone
- +1 (096) 534-9358
- Working hours
- Mon-Thu 10:00-18:30, Fri 10:00-16:45, Sat 09:30-13:30, break 12:00-13:00
- Registration
- EIN: 26-5251520